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If you’re ever curious about something, I’d love to help you ask the next “why.”

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Hi, I'm Annie!

How It All Started

I’m a product designer by training and a design researcher at heart.

 

My journey into research began with a transformative class called Industrial Design Research, where we designed and executed a research study. Something that stayed with me from that class was: "What people say they do isn’t always what they actually do," and that is why "understanding why people do something is infinitely more important than merely knowing what they do."

 

This realization sparked my curiosity and deepened my appreciation for uncovering the motivations, beliefs, and attitudes that drive human behavior.

Our decisions - big or small - are shaped by these underlying factors, and as a researcher, I’m fascinated by the layers of stories they reveal. Fueled by an endless curiosity and a desire to make meaningful connections, I embarked on this journey of discovery.

 

Every study I undertake reinforces my belief that research isn’t just about gathering insights - it’s about creating understanding, driving empathy, and designing solutions that truly resonate.

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My job is to ask the whys. 

I believe asking the right questions will get you to more than just the right answers. This is what I love about design research. It allows me to uncover the lived experiences and nuances of different people and different communities through each subsequent 'why'.

Why are we the way we are? Why do we do the things that we do? Why do we like the things that we like? 

I want to understand the who, the what, the when, and most importantly, the why. In the world of complex data, let me help you answer the questions to your whys. 

Currently, I'm working at ARTYFACT as an Associate Researcher. 

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© 2035 by Annie Chen. All Rights Reserved.

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Home
About
Contact

© 2035 by Annie Chen. All Rights Reserved.

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